Turning AI into your customer experience ally
It’s one thing to know whether an individual customer is intrigued by a new mattress…
What researchers learned from deliberately giving people covid
The news: People who’ve caught covid become infectious far more quickly than previously believed, according…
Meet the NSA spies shaping the future
For someone with a deeply scientific job, Gil Herrera has a nearly mystical mandate: Look…
This company says it’s developing a system that can recognize your face from just your DNA
A police officer is at the scene of a murder. No witnesses. No camera footage.…
The new version of GPT-3 is much better behaved (and should be less toxic)
OpenAI has built a new version of GPT-3, its game-changing language model, that it says does…
Free covid tests are meant to reduce inequity, but they’re highlighting it
Lisa Levy is a housing case manager at Columbus House in New Haven, Connecticut, where…
Five risks of moving your database to the cloud
Moving to the cloud is all the rage. According to an IDC Survey Spotlight, Experience…
We can’t afford to stop solar geoengineering research
Last month, I attended the American Geophysical Union meeting in New Orleans, where 26,000 geoscientists…
A new era for data: What’s possible with as-a-service
For organizations in today’s complex business environment, data is like water—essential for survival. They need…
How a Russian cyberwar in Ukraine could ripple out globally
Russia has sent more than 100,000 soldiers to the nation’s border with Ukraine, threatening a…