Enabling human-centric support with generative AI
It’s a stormy holiday weekend, and you’ve just received the last notification you want in…
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple…
The Download: digital twins, and where AI data really comes from
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s…
Accelerating AI innovation through application modernization
Business applications powered by AI are revolutionizing customer experiences, accelerating the speed of business, and…
Why childhood vaccines are a public health success story
This article first appeared in The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in…
The next generation of neural networks could live in hardware
Networks programmed directly into computer chip hardware can identify images faster, and use much less…
Drugs like Ozempic now make up 5% of prescriptions in the US
US doctors write billions of prescriptions each year. During 2024, though, one type of drug…
The Download: AI tracking birds, and a pig kidney transplant
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s…
Digital twins of human organs are here. They’re set to transform medical treatment.
A healthy heart beats at a steady rate, between 60 and 100 times a minute.…
Three pieces of good news on climate change in 2024
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it…